Privacy Policy
TRUSTe European Safe Harbor certification

Last Updated: August 18, 2012

Garmin respects your right to privacy and shares your concern about the security of any data you may submit to the Garmin Connect website. The following statement discloses the guidelines Garmin has established for protecting the information you provide to Garmin during your visit to connect.garmin.com.

This website is owned, operated, and maintained by:
Garmin International, Inc.
1200 East 151st Street
Olathe, KS 66062
Phone: 913-397-8200

Garmin International, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site connect.garmin.com. Because Garmin wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Garmin by e-mail at webmaster@garmin.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://clicktoverify.truste.com/pvr.php?page=validate&url=www.garmin.com&sealid=102. TRUSTe will then serve as a liaison between you and Garmin to resolve your concerns.

The TRUSTe program covers only information that is collected through this website, and does not cover information that may be collected through software downloaded from this site.

Garmin complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

What information about me does Garmin collect on the Garmin Connect website and how is it used?
Garmin only collects personal information about you on the Garmin Connect website if you voluntarily choose to share it with Garmin. Garmin does not share, rent or sell information concerning subscribers or other users of the Garmin Connect website to third parties in ways other than disclosed in this privacy statement.

To use the core functionality of connect.garmin.com, you must first complete the registration form at connect.garmin.com/register and open a free myGarmin account. If you register at connect.garmin.com/register, then you will automatically be registered at connect.garmin.com. During registration you will be required to provide personal information such as your name, and email address.

On the connect.garmin.com website there are several other opportunities for you to share personal information about yourself with Garmin. This may include information about you such as your interests and activities, your biking and running routes, your name, and your e-mail address. Submission of this information is strictly voluntary.

If you elect to use Garmin's referral service for informing a friend about connect.garmin.com or for emailing an activity to a friend, Garmin will ask you for the friend's email address. Garmin will automatically send the friend a one-time email. Garmin does not permanently store this information.

When you visit connect.garmin.com, a cookie will be stored on your computer. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Garmin Connect website. Garmin's cookies do not contain any personally identifying information; Garmin uses them to provide features such as personalization, to save your member ID. Garmin may also use cookies to assist it in delivering content specific to your interests. Additionally, after you've entered your username and password during a session on the Garmin Connect website, Garmin saves that information so you don't have to re-enter it repeatedly during that session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of the Garmin Connect website unavailable to you. Garmin may use your IP address to identify you, to administer the Garmin Connect website and to assist in diagnosing problems with Garmin's server.

Like most standard Web site servers connect.garmin.com uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

In addition, Garmin uses Google Analytics as a method of tracking site statistics and user behavior on its website.

You may decide to send Garmin personally identifying information in an e-mail message which might contain information or inquiries about Garmin's products or services. Garmin will use this information to identify you as a Garmin customer and to respond to the electronic mail. Garmin will only use the information obtained to resolve the issue identified in the e-mail. Garmin never sells e-mail addresses. You may change your personal information by contacting Garmin Support - http://www.garmin.com/garmin/cms/site/us/support/.

Garmin may transfer personal information that you share within the Garmin group of companies in order to provide the products or services that you request. Except as specified above, Garmin will only share your personal information with third parties if:

What does Garmin do to protect the data I transmit to the Garmin Connect Website?
The Garmin Connect website uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address. Garmin engages a company that is an industry leader in online security and site verification to ensure the security of the Garmin Connect site. The Garmin Connect website is also registered with site identification authorities so that your browser can confirm Garmin's identity before any personal information is sent. In addition, Garmin's secure servers protect this information using advanced firewall technology.

What can I do to help make sure the security works correctly?
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit information at connect.garmin.com. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. Garmin will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. Garmin recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser (an open or closed padlock in Netscape or a broken or complete key in Internet Explorer) to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. Garmin encourages you to use this to check the validity of any site you connect to using secure communications.

What if information I have previously submitted has changed?
If you need to correct, amend or delete submitted information that is inaccurate please visit myGarmin at https://my.garmin.com/mygarmin/customers/myGarminHome.faces to make changes online. We will respond to your request to access your personally identifiable information within 30 days.

Is Garmin responsible for all of the material I see on the Garmin Connect website?
Garmin does maintain responsibility for and authority over all information contained on the Garmin Connect website. However, Garmin may post links to sites that Garmin does not control. Garmin is not responsible for the privacy practices or content of these sites.

What about the Blog Site?
Garmin maintains a relationship with an outside service provider to administer the online Blog site that can be accessed through Garmin’s site at http://garmin.blogs.com. This website maintains the look and feel of a Garmin website, but any personal information you provide on the Blog site at http://garmin.blogs.com. is stored by the outside service provider. Any personal information submitted on the Blog site is wholly governed by the privacy policy of the outside service provider, which can be found at http://www.sixapart.com/privacy. Garmin recommends that you read that privacy policy before submitting any personal information on the Blog feature. Although the blog pages may have Garmin branding, the outside service provider is prominently identified so that you are aware of who is collecting your personal information.

What about the Forum?
Garmin maintains a forum, accessible through the Garmin Connect website. Garmin administers this feature. Any personal information submitted on the forum is wholly governed by this privacy policy.

If you use the Blog site, or the forum you should be aware that any personally identifiable information you submit in the comment field can be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Garmin is not responsible for the personally identifiable information you choose to submit in these fields.

What is Garmin's policy regarding children's use of Garmin Connect?
While Garmin encourages everyone to visit the Garmin Connect website and learn about the company and GPS technology and applications, Garmin has no desire to collect personal information from those under the age of 13. Garmin does not knowingly collect personal information from any users under the age of 13. Any instance of personal information about a user under the age of 13 being collected would be purely accidental and unintentional. If Garmin becomes aware that a user is under the age of 13, then Garmin will delete that user''s account.

Where can I learn more about using the Internet and protecting my privacy?
The United States Federal Trade Commission has a web page http://www.ftc.gov/privacy/index.html devoted to providing you with information about protecting your privacy online. Garmin encourages you to familiarize yourself with the concepts discussed on this page.

Privacy/Security Policy changes
Garmin reserves the right to modify this Privacy/Security Statement at any time, so please review it frequently. If Garmin makes material changes to this Privacy/Security Statement, Garmin will update this Privacy/Security Statement and notify you by means of a notice on the Garmin Connect website. In case of a business transaction in which a portion or all of Garmin's business is acquired, Garmin will notify you as described above in this paragraph.

While Garmin continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be 100 percent secure and Garmin cannot ensure or warrant the security of any information you transmit to Garmin. Transmitting personal information is done at your own risk.

Tell Garmin what you think
Garmin welcomes your questions and comments about security and privacy. Please send e-mail to http://www.garmin.com/garmin/cms/site/us/support/.


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